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Connect With Wescom Financial

Phone

Credit Union:

1-888-4WESCOM (1-888-493-7266)

Automated banking with Teller#Phone:
1-877-4TELLER (1-877-483-5537).

TTY (Teletype) for the speech and hearing impaired:
1-888-937-2661

From outside the United States:
1-626-535-1000

The Wescom phone hours are from 7 a.m. to 8 p.m. Monday - Friday, 8 a.m. to 5 p.m. on Saturday, and closed Sundays. The Contact Center is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.

Appointments

Schedule Video, In-Branch, or Over-the-Phone Appointments

We encourage you to schedule your appointments in advance so we can prepare for your visit.

Appointment scheduling is currently unavailable for our Monterey County Branch locations (King City, Marina, Salinas, Soledad).


Appointments are available for the following services:

  • Account Updates
  • Auto Loan
  • Cash Withdrawal (over $5000) – Please allow 2-3 business days
  • Credit Card
  • Home Equity Lines of Credit (HELOC)
  • Mortgage Loans
  • Insurance Services
  • Investments
  • New Accounts
  • Notary
  • Personal Loan

Schedule an Appointment

Chat

Contact Wescom by Chat

For account assistance or questions, please log in to Online Banking and click the chat tab on the right side of the page.

Chat hours availability: 
  • 7 a.m. to 8 p.m. Monday – Friday
  • 8 a.m. to 5 p.m. on Saturday
  • Closed Sunday

Chat is not available on holidays when the Credit Union is closed. See below for a complete list of holidays Wescom is closed to observe.

Email

Member relations and general products & services questions only.

mail@wescom.org
Please do not send account specific inquiries or requests to this mailbox. For account assistance or questions, please log in to Online Banking and send your message using your secure mailbox.

Online Banking General Questions only.

online@wescom.org

For Online Banking access assistance, please contact us at:

1-888-4WESCOM (1-888-493-7266) during regular business hours.

Member Feedback:

webmaster@wescom.org

Mail

General Purpose mailing address:

Wescom Financial
P.O. Box 7058
Pasadena, CA 91109-7058


Mailing address for Real Estate Loans

Real Estate inquiries are accepted in writing by U.S. Mail only.
Wescom Financial
P.O. Box 68063
Anaheim, CA 92817

Holiday Schedule

Wescom Financial will be closed on the following holidays:

  • Martin Luther King Jr. Day (Jan. 20)
  • Presidents Day (Feb. 17)
  • Memorial Day (May 26)
  • Juneteenth (June 19)
  • Independence Day (July 4)
  • Labor Day (Sep. 1)
  • Indigenous Peoples’ Day (Oct. 13)
  • Veterans Day (Nov. 11)
  • Thanksgiving Day (Nov. 27)
  • Christmas (Dec. 25)


Wescom UCLA Campus Branch 

Hours: Mon.–Fri. 10 a.m. to 5 p.m., Saturday 10 a.m. to 4 p.m.

 

Visit the Wescom Financial UCLA Branch located on the 1st floor of Ackerman Student Union.

Our Locations

  • The Southern California Branches are open Mon.–Fri. 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.
  • The Monterey County Branches (King City, Marina, Salinas, and Soledad) are open Mon.–Fri. 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.

Beginning Saturday, January 4, 2025, Saturday hours will change to: 9 a.m.- 2 p.m. with the exception of:

  • Wescom UCLA Campus Branch open: Mon.-Fri. 10 a.m. to 5 p.m., Saturday 10 a.m. to 4 p.m.
  • Knott's Berry Farm Branch open: Monday- Saturday 9 a.m. to 6 p.m., closed Sunday.
  • Drive-up ATMs available at select branches: Anaheim, Hawthorne, Redlands, & Signal Hill
  • Face masks at Wescom branches are optional for all. Learn More.
  • Coin counting machines available at all Southern California branches and coming soon to Monterey County locations (King City, Marina, Salinas, and Soledad).

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Most Common Questions

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Let us know!

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